FAQ

Collapsible content

Can I get a home service?

Three conditions must be met for us to be able to offer our services at home:

  1. Have a power outlet available near the vehicle
  2. Be able to benefit from an internet connection (mobile network or Wifi)
  3. Be within a one and a half hour radius of Annecy

Is there a reliability risk in remapping my engine?

We take all necessary precautions to ensure that there is no negative impact on reliability. All of our remapping files are based on developments tested on a power bench. We systematically take into account the original power of your engine to assess its optimization potential. The same applies to auxiliary components such as the gearbox, differential or any transfer case.

Is the remapping of my vehicle reversible?

Yes, at any time. Alpes Reprog keeps the program initially contained in your vehicle and is able to restore it to its original state at any time.

Is the remapping of my vehicle guaranteed?

We only guarantee the remapping carried out on the vehicle. The gain in power and torque are guaranteed in the case of a good working condition of your engine and which shows a diagnosis free of any defect. If during a visit to your dealer, an update is carried out, we will reinstall the reprogramming for you free of charge. We guarantee that the reprogramming is developed in our partner premises. We apply a satisfied or refunded policy within one week.

What are the risks with regard to my insurance? With regard to my dealer?

In the vast majority of cases, the remapping operation is invisible via a diagnostic tool. Garages or dealerships, or even experts mandated by insurance companies, cannot therefore prove that the engine management has been optimized.

Do you have any other questions?